Shipping Policy
At Seago, we strive to deliver your orders as quickly and efficiently as possible. Here are the details of our shipping policy:
Local Warehouse Inventory: If the item you ordered is in stock at our warehouse in your country, we will ship it directly from there. You can expect delivery within 3-7 business days.
International Shipping: If the item is not available in your local warehouse, it will be shipped from China. Delivery times vary depending on your location and distance from our facility, typically ranging from 15 to 30 days.
Delivery Delays: Despite our efforts, delays may occur due to unforeseen circumstances such as severe weather conditions, natural disasters, customs delays, or carrier issues. Seago is not responsible for delays caused by these factors.
Damages During Transit: Although we package our products securely, damages can sometimes occur during transit. If your item arrives damaged, please notify us immediately upon receipt and provide photos of the damaged packaging and product. We will assist you with the next steps.
Lost Packages: In rare instances, packages may be lost during shipment. If your package has not arrived within the expected time frame, please contact our customer support team. We will investigate the matter and work with the carrier to locate your package.
Customs Duties and Taxes: International shipments may be subject to customs duties and taxes, which are the responsibility of the recipient. Seago is not liable for any additional charges incurred at customs.
By placing an order with Seago, you acknowledge and agree to the terms outlined in this transportation disclaimer policy. If you have any questions or concerns, please do not hesitate to contact our customer support team.