Shipping Policy

 

Q: When will my orders be dispatched?

A: Normally orders will be ship within 7-30 business days of the payment being processed.

 

Q: How can I track the delivery process?

A: When your order has been shipped, you will receive a shipping info email from us. Please check your email in-box to check on the status of your order. Additionally, you can check the shipping info through the Order History after you log in to shopseago.com.

 

Q: What countries do you ship to?

A: Currently, we only ship to the US.

 

Q: Can I change the delivery address after the product has already been shipped?

A: Unfortunately, we cannot change the shipping information once the product is in route.

 

Q: I ordered more than one item. Will they all be delivered at the same time?

A: If all items are purchased on the same day, we try our best to make sure they are all delivered at the same time. If products are purchased on different days they have a lower likelihood of being delivered together and received at the same time.

 

Q: What do I need to do if I receive a product that does not match my order (the wrong product was sent)?

A: Please contact us at saijia26@seago.cn.